What is SGBox SOAR and how does it work?

To address the growing challenges of cybersecurity, it is essential to implement automated countermeasures capable of reducing the average response time to an attack and quickly handling potential incidents.

This is where SOAR (Security Orchestration, Automation and Response) comes into play—the feature included in the SGBox Platform that enables orchestration, automation, and automated incident response capabilities.

SGBox’s SOAR system integrates seamlessly with all the platform’s functionalities.

Based on logs and security events collected by the SIEM, it allows for the activation of intelligent automations to promptly tackle threats and enrich incidents with additional information.

Using predefined correlation rules and playbooks, SOAR can:

• Identify real incidents and filter out false positives;
• Automatically trigger containment, mitigation, or notification actions;
• Provide security teams with a centralized and simplified view of events.

The benefits of automation for the SOC

Implementing a SOAR system lightens the daily workload of SOC teams, as demonstrated by our SG-SOC as a Service, provided through the dedicated CyberTrust 365 Business Unit.

SG-SOC integrates the features of the SGBox SIEM & SOAR Platform and leverages them to automate incident response and activate remediation activities.

Here’s how SOAR empowers the SG-SOC team:

• Reduced average analysis time: Threats are handled in seconds, without downtime or delays caused by manual intervention.

• Reduced stress for analysts: Repetitive, low-value tasks are automated, allowing SOC professionals to focus on more strategic analysis.

• Process standardization: Thanks to predefined playbooks, every incident response follows a consistent pattern, reducing human errors.

Better alert management: The system helps prioritize real incidents, preventing the team from being overwhelmed by false positives.

For Italian SMEs, which often lack internal SOC teams, outsourcing cybersecurity management and monitoring to an external SOC service that integrates SOAR functionalities is a strategic move to mitigate risks and safeguard business operations without disproportionate investments.

SGBox SOAR: practical cases of automated response

The SGBox SOAR module is designed to offer intelligent and flexible automation, fully integrated with the platform’s other modules.

With simple and customizable configuration, it allows for the creation of automated playbooks for various security scenarios.

Reducing false positives and optimizing resources

A concrete example is the management of alerts from firewalls or endpoints. These systems often generate large numbers of alerts, many of which turn out to be false alarms.

• SGBox SOAR streamlines the security operations workflow by:
• Analyzing logs and cross-referencing them with up-to-date threat feeds;
• Applying priority rules to distinguish actual attack attempts;

Automatically triggering isolation or notification actions only when truly necessary.

The result? A drastic reduction in false positives and more efficient incident management, allowing the SOC to focus on priority threats and respond more quickly and effectively.

How much time and resources can you save?

Thanks to process automation, SOC teams can:

• Save up to 70% of the time spent managing repetitive alerts;
• Reduce average incident response time from hours to minutes;
• Lower operational costs related to IT security.

Want to learn more about SGBox’s SOAR technology?

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